BlueNote Networks Unveils SessionSuite SOA EditionBusiness Communications Platform Harnesses the Business Value of SOA for Telephony Services and ApplicationsSeptember 25, 2006BlueNote Networks, the leading provider of Business Communications Platforms for delivering real-time interactive communications as services in a Service Oriented Architecture (SOA), today announced the availability of two new products in its SessionSuite(TM) product family: SessionSuite SOA Edition and SessionSuite Desktop. SessionSuite SOA Edition is a software platform that delivers voice and video communication services as distributed, re-usable Web Services, allowing enterprises to build and deploy innovative communications-enabled business applications. SessionSuite Desktop is a Windows-based client application that delivers integrated voice capabilities to a desktop or notebook personal computer, and can augment a companion desk phone or mobile phone. IT organizations are embracing SOAs to deliver agile IT application infrastructures that allow them to easily adapt to changing business requirements. In comparison, enterprise telephony infrastructures have not advanced with the same level of innovation, and remain inflexible, stand-alone, proprietary and hardware-centric. SessionSuite SOA Edition enables organizations to drive similar business benefits from telephony services that they realize today from data applications, by leveraging the distributed software applications architecture of an SOA - where services are built once and shared across many applications. With this approach, enterprises benefit from the ability to quickly and easily leverage re-usable voice and video services for new business opportunities, with reduced development time and costs. Using flexible, standards-based Web Services that can be called upon from any remote software application over any network, BlueNote allows business analysts, application developers and independent software vendors (ISVs) to easily add SIP-controlled voice and video services to any business process, application or Web site. "As a business focused on delivering software applications to the hospitality and ground transportation industry, it's extremely important to find ways to evolve and enhance these applications for our target market," says Mark Ustik, CEO of The Hudson Group LLC. "SessionSuite SOA Edition allows us to integrate telephony services into these applications using simple and easy-to-understand Web Service APIs without the need for specialized telephony expertise in-house - helping us to stay ahead of our competitors, and save valuable time and money in development." SessionSuite SOA Edition software provides rich telephony services for an extended enterprise, while integrating with existing IT and telecommunications infrastructure. SessionSuite SOA Edition, with the accompanying SessionSuite Software Developer Kit (SDK), exposes these communication services through a set of Web Service APIs that shield developers from the complexities of the underlying communications infrastructure and provides a platform-independent, language-neutral set of tools for fast, flexible and re-usable application development. In addition, SOA Edition provides a unique developer plug-in framework that allows external business logic to affect call handling. For example, routing an incoming call to a user's mobile phone or another extension based on information in their calendar application, thus improving personal productivity and reachability. Application data can also follow a phone call, allowing contextual information to be transparently transferred and shared across multiple applications - especially useful for call center applications. "Most enterprises treat telephony services differently than information services, even though voice interactions are involved in almost all business processes," said Tom Burkardt, president & CEO, BlueNote Networks. "SessionSuite SOA Edition is the next phase of our innovative software solutions for Global 2000 enterprises, allowing these organizations to gain significant business value by deploying voice, video and other interactive communication services as an integral part of their existing IT applications infrastructure." To complement SessionSuite SOA Edition software, SessionSuite Desktop is an intuitive client application that integrates voice capabilities with a native Windows(R) environment, enabling users to place and receive telephone calls directly from popular Windows applications with a single mouseclick. It also supports companion phone control, allowing a user to leverage an existing or favorite handset, such as a desk phone or mobile phone, and is designed for easy and rapid deployment with centralized management and administration. "The BlueNote SessionSuite software products enable enterprises to take what has been to date expensive and complex integrations between proprietary telephony interfaces and enterprise applications, and make them faster, simpler and more flexible," said Jason Bloomberg, senior analyst with ZapThink. "BlueNote leverages the benefits of SOA and integrated telephony services to provide exceptional value for the enterprise." SessionSuite SOA Edition and accompanying SDK is available this month. The SessionSuite SDK includes developer documentation, WSDLs, sample code and a developer version of SessionSuite SOA Edition. SessionSuite Desktop is generally available today. About BlueNote Networks BlueNote Networks is driving the integration of real-time interactive communications with Service Oriented Architectures (SOA) by delivering the first enterprise-class Business Communications Platform: SessionSuite(TM). BlueNote Networks combines the preeminent features of Session Initiation Protocol (SIP) with Web Services to drive innovation while radically lowering the cost and complexity of enterprise voice, video and data services. Its SessionSuite software products form the foundation enabling globally-reachable services and integrated workflow applications, while leveraging an existing IT infrastructure. BlueNote Networks is headquartered in Tewksbury, Massachusetts. For more information, visit www.bluenotenetworks.com. |
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