Intelligent Dialer Honored for Exceptional Innovation
Los Angeles - Feb. 4, 2013. Leads360, a market-leader in cloud-based intelligent sales automation solutions, today announced that its integrated dialer, Leads360 Dial-IQ™, has been named a 2012 CUSTOMER Magazine 'Product of the Year' award winner for a second consecutive year. Dial-IQ sets the industry standard for intelligent and integrated outbound, inbound and multi-line dialing, helping to improve sales lead conversion by 77 percent.
Leads360 added Dial-IQ to its suite of sales solutions in 2011 to meet customer and market demand for integrated dialing. Blending the company's sophisticated approach to sales automation with a dialer was met with great excitement and acceptance by customers, with more than 40 percent of Leads360's customer base now utilizing Dial-IQ.
"We're honored that our intelligent dialer has received the 'Product of the Year' award," said John Reese, Leads360 vice president of marketing. "This award and the product adoption we've seen validate the tireless efforts of our staff in developing an outstanding solution inspired by customer and market needs. Leads360 Dial-IQ paired with our intelligent sales automation solution, LeadManager™ has proven to be a real game-changer for organizations who utilize inside sales teams in their selling model."
Leads360 enables sales organizations to effectively manage prospective buyers from lead to close, with systematic phone, email, and text messaging follow up that is guided by proven-to-convert industry best practices. Leads360's sales automation solution and integrated dialer, Dial-IQ, focus on three core principles critical to improving lead conversion - improved speed-to-contact, greater selling discipline and increased sales team productivity. The solution also helps ensure that inquiring buyers get a fast response from sellers, contributing to a better customer experience.
"Leads360 was selected to receive a 2012 'Product of the Year' award for its achievement in advancing customer experience management technologies," said Rich Tehrani, CEO, TMC. "Dial-IQ has demonstrated excellence and ROI for the companies that use it."
The 15th Annual 'Product of the Year' Award winners are published in the January/February 2013 issue of CUSTOMER magazine, www.customerzone360.com.
For more information about the CUSTOMER 2012 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.